Quiet meets capable.

Desert Desk meets your need for end-to-end product support. We offer the essentials for onboarding, customer education, AI assistance and live chat in one simple no-code service.

Customer Satisfaction (CSAT)

How your customers rate their conversations.

Team-wide By agent
Response rate
13.1%▲ +13.1pp
8 rated / 61 eligible
% positive
100.0%
8 of 8 positive
Thumbs up
8▲ +8
Prior: 0
Thumbs down
0— flat
Prior: 0
0

customer accounts required to start a conversation

1

line of code to embed the widget anywhere

24/7

AI coverage, with a live handoff when it's needed

$0.10

starting rate per conversation, no seat fees

The shape of it

Everything a helpdesk should do. Nothing it shouldn't.

Most support tools grow louder as they grow larger. Desert Desk walks its own path — a small, deliberate surface over a deep set of capabilities.

One line, anywhere

Paste a single snippet and the widget appears — dressed in your colors, your fonts, your voice. Business-hours aware, incident-banner ready, at home on any page you own.

AI first, human always

The agent resolves what it can and knows what it can't. Warm handoff to your live team comes with an AI-written summary card, so nobody ever asks a customer to repeat themselves.

Chats that travel

A customer mid-conversation shouldn't be chained to a desk. One QR scan moves the whole thread — history, live agent and all — to their phone, without missing a word.

Fair by design

Pay for capabilities, not for seats.

Scaling can take time, or it can happen overnight. That's why you'll pay only for conversations, no subscription required, and we've created four clear plans designed to make sure you're never paying for what you don't need. An optional monthly membership is available for high-volume discounts.

Helpdesk

A modern helpdesk for your support team, fully human-powered.

$0.10 / conversation
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Agent

A capable AI support agent in an easy-to-use framework, with tools to measure its success and growth.

$0.59 / conversation
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Everything

Make the leap from reactive to proactive support with site cards, incident management, release awareness, smart tooltips, and our full integration suite.

$0.89 / conversation
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